Privacy Policy

This Privacy Policy governs the manner in which AL FAJER INFORMATION AND SERVICES (“the Company”) collects, uses, maintains, and discloses information collected from User/s (referred to as “User/s”) of the Company’s website located at (the Website”). This Privacy Policy applies to the Website and all products and services offered by the Company.
Please read this policy carefully as it explains the Company’s views and practices regarding the User/s personal information and how it is handled. Visitors to the Al Fajer Information and Services internet portal can access many of the information offered there without registering. However, it is often necessary for the User/s to enter company-related or personal data, so the Company can make an offer for the services required or send the User/s the information about the Company’s exhibitions, trade shows and events.
The Company ensures that the data provided by the User/s is protected with the Company system in accordance with the applicable laws.
The Company’s aim is not to use or pass on personal data of the User/s without permission and for purposes other than those stated at the time the data was collected

1. Personal Identification Information:

The Company may collect personal identification information from User/s in various ways, including but not limited to when User/s visit the Website, register on the Website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources made available on the Website. User/s may be asked for their name, email address, mailing address, phone number, mobile number, and other relevant information as appropriate. User/s may, however, visit the Website anonymously. The Company will collect personal identification information from User/s only if they voluntarily submit such information to the Company. User/s can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Websiterelated activities.

2. Non-Personal Identification Information:

The Company may collect non-personal identification information about User/s whenever they interact with the Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about User/s’ means of connection to the Website, such as the operating system and Internet service providers utilized, and other similar information.

3. Web Browser Cookies:

The Website may use “cookies” to enhance the User experience. User/s’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User/s may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

4. How We Use Collected Information:

The Company may collect and use User/s’ personal information for the following purposes:
  • To improve customer service: Information provided by User/s helps the Company respond to customer service requests and support needs more efficiently.
  • To personalize the User experience: The Company may use information in the aggregate to understand how User/s as a group use the services and resources provided on the Website.
  • To improve the Website: The Company may use feedback provided by User/s to improve its products and services.
  • To process payments: The Company may use the information User/s provide about themselves when placing an order only to provide service to that order. The Company does not share this information with any outside third party except to the extent necessary to provide the service.
  • To send periodic emails: The Company may use the email address provided by User/s to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User/s decide to opt-in to the Company’s mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time User/s would like to unsubscribe from receiving future emails, the Company includes detailed unsubscribe instructions at the bottom of each email.

5. How We Protect Your Information:

The Company adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Website.

6. Sharing Your Personal Information:

The Company does not sell, trade, or rent User/s’ personal identification information to others. The Company may share generic aggregated demographic information not linked to any personal identification information regarding visitors and User/s with its business partners, trusted affiliates, and advertisers for the purposes outlined above.

7. Compliance with Legal Requirements:

The Company may disclose User/s’ personal information when required to do so by law or in response to valid requests by public authorities (e.g., court of law or government authorities and agencies).

8. Changes to this Privacy Policy:

The Company has the discretion to update this Privacy Policy at any time. When the Company does, the updated date will be revised at the bottom of this page. The Company encourages User/s to frequently check this page for any changes to stay informed about how it is helping to protect the personal information collected. User/s acknowledge and agree that it is their responsibility to review this Privacy Policy periodically and become aware of modifications.

9. User/s Acceptance to These Terms:

By using the Website, User/s signify their acceptance of this Privacy Policy. If User/s do not agree to this Privacy Policy, please do not use the Website. The User/s continued use of the Website following the posting of changes to this Privacy Policy will be deemed as an acceptance by the User/s of those changes.

10. Contacting Us:

If User/s have any questions about this Privacy Policy, the practices of the Company, or the User/s dealings with the Website, please contact us at:
Al Fajer Information and Services, P. O. Box 11183, Dubai, United Arab Emirates or email us at or call us at +971 4 340 6888

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